Need a hand?

Whether it is a usage question, an account issue, or a question about your training plan itself, there are two ways to reach us.

Recommended · In-app

Submit a ticket in the app

Open Mylus and go to Profile → Support to file a ticket: you get an instant AI reply first, and anything that needs a human is followed up until resolved.

Write to us directly

For anything at all, email [email protected]. For account-related requests, please write from the email address you registered with so we can verify your identity.

Frequent topics

Delete account & dataTwo options, within 7 business days Privacy & data handlingPrivacy Policy Training safetyHealth & Fitness Disclaimer More FAQHomepage FAQ MethodProfile through revision Injury red linesNot medical advice Release notesApp Store and Google Play